arrow

Website Maintenance

arrow
Back to Pricing

Website Maintenance

Flexible, scalable website maintenance services

Why maintain?

Now that your solution has been delivered, it's time to think about how to ensure that it runs smoothly so that you are free to do what you do best.
Your website is more than just a page on the Internet; it is how your clients interact with your business and brand online. Any disruptions could lead to a negative experience when dealing with your brand.
The web is complex and proper working of your website, emails and other digital assets depends on a lot of interdependent critical parts. If one of the critical parts breaks, then your system can go down. With our access to top class tools and infrastructure across the world, we continuously test your system and make sure everything works fine.
Having a reliable team behind you to take care of your website means you can simply focus on delivering more value to your clients

  • Features
  • Uptime Report
  • Response Time Report
  • Functionality Report
  • Issue Resolution
  • Data Back-Up
  • Website Improvements
  • Summary Report
  • Silver

    $600
    per month

  • tick
  • tick
  • tick
  • 10 hours
  • Monthly
  • 10 hours
  • cross
  • Gold

    $900
    per month

  • tick
  • tick
  • tick
  • 10 hours
  • Fortnightly
  • 20 hours
  • tick
  • Platinum

    $1500
    per month

  • tick
  • tick
  • tick
  • 15 hours
  • Weekly
  • 30 hours
  • tick

What's included?

Listed below are the great benefits your business will get when you sign up for one of our maintenance packages.

  • Monthly Uptime / Downtime Reports
  • Monthly Response Time Reports
  • Monthly Functionality Reports
  • Issue Resolution
  • Data Back-Up
  • Website Improvements
  • Summary Report

Monthly Uptime / Downtime Reports

image

Do you know how many times your site gets down every month?

In this digital age where people are constantly looking for information online, having your website down is the last thing you would want to happen to your business.

We shall monitor and report on number of hours your website is down and the cause for it so that we can take action to resolve/prevent it.

Monthly Response Time Reports:

As you may know, things like making changes to your website, changes to technology environment, outdated software version; etc can create part of your website not to work properly. Typically, links and images are prone to get corrupted. We perform a manual testing of all the critical parts of your website and report on any issues we identify so that we can resolve them immediately.

Monthly Functionality Reports:

User's attention span is getting shorter and shorter these days and users want the pages to load fast and respond quick. The faster your pages are, the longer the user stays in your website, and higher the chances of conversion. We shall report on response time of different pages and functions in your website in order to identify areas of improvement.

Issue Resolution:

When your website is under OMate®'s maintenance, we just don't stop at identify the different issues and reporting them. We actually act on the issues to fix them as soon as we identify them to make sure your users have a great online experience with your brand. After all, your site's performance is your brand image online.

We shall monitor and report on number of hours your website is down and the cause for it so that we can take action to resolve/prevent it.

Data Back-Up:

It is an absolute must to make sure your website data is backed up as often as possible. Losing all your data in a site crash is a night mare. We take regular back-up of your data so that if something goes wrong, you can have peace of mind knowing that you have a back-up of all your recent data and it can be restored.

Website Improvements:

To be successful online, you will need to continuously improve your website in terms of content, usability and functionality. While you can do basic content changes yourself through the back-end, we can help you make HTML level changes to content, adding new pages, adding new functionality, etc. You can just provide us the list of improvements you would like to make to your website and we will implement them for you on a monthly basis.

Summary Report:

Every month, we will also provide a summary report on issues identified, issues that we fixed, outstanding issues and improvements made to the website.

phone

Need some advice on choosing the best package?
Call 1300 781 794
to talk to our friendly sales team now!